Work at UH Advertisement

Information Technology (System Admin (ICS))
Position Number:
Hiring Unit:
College of Natural Sciences, Information and Computer Sciences
UH Manoa
Date Posted:
September 07, 2017
Closing Date:
September 22, 2017
Full Time/Part Time:
Full Time
General Funds

Duties and Responsibilities
  1. Maintain operating systems, and develop and maintain associated software. Develop and implement procedures for backing up, restoring, and archiving file systems. Install and maintain security and virus detection software.
  2. Provide advice, help plan departmental systems, and develop administrative software and systems. Provide technical advice on hardware and software problems to faculty and staff. Customize and integrate other software to meet office needs.
  3. Make recommendations to the Chair for the acquisition of hardware and software, puts quotes out for bidding, purchase hardware and software.
  4. Install and troubleshoot network hardware and software. Diagnose and remedy problems and either repair equipment or arrange repairs by service agents.
  5. Supervise, train, and evaluate lower ranked IT specialists and IT student assistants.
  6. Design/troubleshoot/maintain firewalls & network/comp monitoring to ensure sys is operating correctly & protect dept IT infrastructure fr security breaches while accommodating faculty/labs that need to be outside of the firewalls to varying extents.
  7. Maintain, secure and support student computer labs with seamless access to student and faculty and remote monitoring capabilities.
  8. Develop and implement an IT equipment periodic renewal plan for the Department including multi-year cost projections, competitive bidding and purchasing, and installation.
  9. Design, maintain and periodically upgrade networked video surveillance systems for corridors and labs in ICS to discourage thief, vandalism and cheating.
  10. Oversee and manage the daily operations of the ICS computer networks and labs.
  11. Monitor critical traffic on network; evaluate system performance and network throughput; and recommends changes as needed.
  12. Develop, establish and maintain procedures and policies for operating departmental computer laboratory. And develop administrative software systems such as an equipment database system.
  13. Develops and experiments with new ideas, techniques, processes, and applications to increase job productivity and effectiveness.
  14. Maintain hardware and software infrastructure for data communications.
  15. Other duties as assigned
Minimum Qualifications
  1. Possession of a pertinent baccalaureate educational degree in Management Information Science, Computer Science, or related field and 6 years of progressively responsible professional information technology experience with responsibilities for Multi-User system administration and resource management, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system; or equivalent education/training or experience.
  2. Considerable working knowledge of IT administration and project management as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodology.
  3. Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with IT resource management.
  4. Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluation, integrate, and implement practical and thorough solutions in an effective and timely manner.
  5. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
  6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
  7. For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
  8. Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
  9. Demonstrated knowledge of network systems including LANs, WAN, WLAN, CAN, SAN, VPN, VMs, and Cloud-based systems.
  10. Demonstrated knowledge of security systems and peripherals such as switches, routers, firewalls, commercial security-ware, physical plant security, and video surveillance systems integrated with non-routing networks.
  11. Experience in programming which demonstrates knowledge of Unix, Cygwin, FreeBSD, Perl, ASP, C+, WScript, JScript, and/or Windows batch-scripting.
  12. Demonstrated knowledge of application development as demonstrated by a comprehensive understanding of current application development principles and methodology.
  13. Ability to apply principles and practices to determine, evaluate, integrate, and implement practical and thorough solutions in and effective and timely manner.
  14. Demonstrated ability to provide network server support such as network servers, web servers, and database servers.
Desirable Qualifications
  1. Experience in training and supervising lower-ranked subordinates.

To Apply:
Submit cover letter indicating how you satisfy the minimum and desirable qualifications, UH Form 64B (enter credentials including education, experience, etc.), names of 3 professional references and official transcripts to the address below.
  1. Scott P. Robertson, Chair; 808-956-7420;

The University of Hawaiʻi is an equal opportunity/affirmative action institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran.

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawaii may be viewed at:, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10A of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.