Work at UH Advertisement

Enterprise Operations (Commercial and Aux Enterprises Off)
Position Number:
Hiring Unit:
Campus Services
Manoa Campus
Date Posted:
March 16, 2017
Closing Date:
April 03, 2017
Additional Salary Information:
Administrative, Professional and Technical (non-IT), 11-month, PBB
Full Time/Part Time:
Full Time
Revolving Funds

Duties and Responsibilities
  1. Serves as the UH Conference & Event Services (CES) Manager in overseeing conference planning, budget, marketing, registration and other administrative duties related to the Center.
  2. Initiates and maintains contact with academic, business and professional communities to encourage the use of the UH Conference & Event Services for meeting arrangements.
  3. Establishes meeting objectives, selects and inspects the meeting site, schedules the meeting, manages the budget expenses, lines up speakers, and negotiates with suppliers of materials, food, and entertainment.
  4. Coordinates travel and hotel arrangements for speakers and participants and provides audiovisual and technical equipment when needed.
  5. Provides registration support services, such as developing and maintaining the online and paper registrations and updating the program website.
  6. Oversees and manages the UH Conference & Event Services administrative and sponsor accounts.
  7. Responsible for the fiscal viability of the self-supporting department i.e., ensure revenues are equal to or exceeds expenditures, including the program’s administrative overhead.
  8. Conducts long-range planning to ensure continued vitality of the department. Engage in research to improve conference services.
  9. Works prior to and during meetings or conferences, in order to ensure that problems are avoided or resolved in a timely manner.
  10. Supervises professional administrative staff.
  11. Provides support to the other areas of Campus Services Commercial division.
  12. Other duties as assigned
Minimum Qualifications
  1. Possession of a baccalaureate degree in Business Administration, Travel Industry Management, or related field and 3 year(s) of progressively responsible professional experience with responsibilities for travel industry management and/or conference or event planning; or equivalent education/training or experience.
  2. Considerable working knowledge of principles, practices and techniques in the area of travel industry management and/or conference or event planning, as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
  3. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with travel industry management and/or conference or event planning.
  4. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
  5. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
  6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
  7. Demonstrated ability to operate a personal computer and apply word processing software.
  8. For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
  9. Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
  10. Experience in program planning and implementation specifically related to conference and/or meeting environments.
  11. Ability to travel for purposes of attending meetings, training and other activities.
  12. Ability to work outside of the normal work hours, including evenings, weekends, and holidays.
Desirable Qualifications
  1. Master's degree in education administration, travel industry management, business administration, or a related field.
  2. Supervisory work experience in the travel industry.
  3. Work experience in a college or university higher education or post-secondary educational institution.

To Apply:
Submit cover letter indicating how you satisfy the minimum and desirable qualifications, UH Form 64B (enter credentials including education, experience, etc.), names of 3 professional references and official transcripts to the address below (copies of transcripts accepted, but official transcripts required upon hire). Application materials should be emailed as PDF file attachments to Please include the position title and number in the subject line. Please redact references to social security numbers and birth date on all documents.
  1. Campus Services Human Resources Office; 808-956-7455;

The University of Hawaiʻi is an equal opportunity/affirmative action institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran.

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

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In accordance with Article 10A of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.