Work at UH Advertisement

Academic Support (Scheduler/Data Analyst)
Position Number:
Hiring Unit:
University of Hawaii - West Oahu
Date Posted:
March 15, 2017
Closing Date:
March 31, 2017
Additional Salary Information:
Salary is commensurate with qualifications and experience.
Full Time/Part Time:
Full Time

Duties and Responsibilities
  1. Responsible for the areas of scheduling and curriculum in the Academic Affairs Office, in collaboration with the Division Chairs, Faculty Leads, Institutional Research, and Associate Vice Chancellor and staff.
  2. Utilizes 25Live ecalendar (or most current software) to schedule all academic related room reservations and works closely with Food Services and Events department to ensure accuracy of all classroom space utilization
  3. Sits as ex-officio member on General Education committee and maintains database of general education, focus and Distance Ed designations so that the designations and course prerequisites are accurately attached to all courses offered.
  4. Identifies course conflicts, proposes alternatives to resolve conflicts to AVC.
  5. Provides scheduling support for non-credit courses.
  6. Identifies alignment challenges within existing institutional structures of Academic and Student Affairs to enable STAR-GPS registration interfacing and assists with solutions.
  7. Responsible for reconciling pre-requisites including identifying “hidden” pre-requisites for academic programs not on the Guided Pathways which are required to be completed to fulfull academic program requirements
  8. Identifies programs with differences in requirements between catalog, advising sheets, and STAR on-line.
  9. Facilitates planning of schedules by evaluating course, room, day & time requests utilizing data from scheduling software, information from Enrollment Services & Registrar, analytics from institutional research and
  10. STAR-GPS to gauge the adequacy of course sections & offerings to allow timely degree completion.
  11. Identifies course substitutes and exceptions fundamental to program requirements but not yet officially promulgated.
  12. Works closely with the VCAA support staff and the Human Resources office to ensure faculty/lecturers are properly assigned and compensated for courses.
  13. Acts as primary point of contact and liaison with academic units on a range of complex scheduling, operational and administrative issues related to academic course offerings.
  14. Other duties as assigned
Minimum Qualifications
  1. Possession of a baccalaureate degree in a relevant field and 3 year(s) of progressively responsible professional experience with responsibilities for responsibilities for institutional research and analysis or related work experience; or equivalent education/training or experience.
  2. Considerable working knowledge of principles, practices and techniques in the higher education administration in course scheduling, event scheduling, and/or project planning as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
  3. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with higher education administration.
  4. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
  5. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
  6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
  7. Demonstrated ability to operate a personal computer and apply word processing software.
  8. For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
  9. Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
  10. Demonstrated organizational skills, attention to detail, and accuracy
  11. Ability to interpret and analyze institutional research data and reports.
  12. Experience in working in a high volume transactional environment.
  13. Ability to handle frequent interruptions and still meet competing deadlines.
  14. Excellent customer service skills with the ability to interact effectively with students, faculty, and administrative staff while displaying professionalism and tact.
Desirable Qualifications
  1. Considerable knowledge of administrative and organizational processes as applied to the management of operations, services, facilities, and programs.
  2. Ability to interpret and apply legal and policy provisions to situations consistently.
  3. Demonstrated ability to work effectively with multicultural populations.
  4. Knowledge of the University of Hawaii or public sector organization, applicable policies and procedures and relevant practices.
  5. Understanding of articulation agreements and how they are used in higher education.
  6. Experience with the Banner registration system

To Apply:
Submit cover letter indicating how you satisfy the minimum and desirable qualifications, UH Form 64A (attach resume), names of 3 professional references, and a duplicate copy of your official transcript showing highest degree (official transcripts will be required at the time of hire). Application materials should be e-mailed as a MS Word or PDF file attachment to: . Please be sure to include the position title and number in the subject line. Please do not include any self-identifying photos, they will be redacted. Please redact references to social security numbers and birth date on transcript copies. All items become the property of the University of Hawaii-West O‘ahu and will not be returned.
  1. UHWO HR Office; 808-689-2525;

The University of Hawaiʻi is an equal opportunity/affirmative action institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran.

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

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