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- Assists supervisor in determining applicant aid eligibility in accordance with all applicable regulations, guidelines, and audit standards.
- Assists with the analysis of eligibility and financial need for specific aid for each student, including type and amount of aid, in accordance with all applicable regulations, guidelines, and audit standards.
- Assists supervisor in providing financial aid planning and counseling services to current and prospective students. Informs students of available aid and provides support in meeting eligibility and processing requirements.
- Performs academic progress checks of individual students prior to awarding financial aid. Applies appropriate federal regulations and campus progress policy. Determines eligibility and financial aid status decisions based on the calculations.
- Assist with Refund and Repayment calculation when required for students who officially or unofficially withdraw.
- Assist with notification to student(s) and National Student Loan Data System of financial aid obligations and financial aid holds as required by federal regulation and college policy.
- Assists in the administration and maintenance of the scholarship programs.
- Assists in the default management program for student loans.
- Serves on college and statewide committees. Attends workshops and training to stay current with financial aid regulations and policies.
- Monitors and reviews changes (enrollment, personal situation, etc.) affecting award eligibility. Evaluates and revises award amount in accordance with established policies and procedures.
- Assists with the maintenance and retrieval of student data stored in various financial aid databases (i.e., Banner, USDOE, etc.). Maintains confidentiality of sensitive information.
- May supervise student employees.
- Serves as a resource person to all areas of the College and community regarding the activities of the Financial Aid Office, including off-campus service to outreach areas.
- Other duties as assigned
- Possession of a baccalaureate degree in Business Administration, Education, Social Sciences, or related field; or equivalent education/training or experience.
- Functional knowledge of principles, practices and techniques in the planning and providing counseling services for financial aid demonstrated by knowledge, understanding and ability to apply concepts, terminology.
- Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with the administration of financial aid.
- Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the area of financial aid.
- Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
- Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
- Demonstrated ability to operate a personal computer and apply word processing software.
- Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
- Ability to establish and maintain confidential records.
- Experience administering federal, state, and institutional financial aid regulations and guidelines.
- Knowledge and experience with creating and maintaining database and spreadsheet systems, and retrieval of data from these systems.
- Ability to supervise clerical and student workers.
- Skill in communicating information accurately and ability to provide effective customer service.
- Skill in organizing, coordinating, and evaluating projects.
- Ability to work accurately with attention to details.
- Experience working with community college students.
- Windward Community College
- Office of the Vice Chancellor for Student Affairs
- 45-720 Keaahala Road
- Kaneohe, HI 96744
The University of Hawaiʻi is an equal opportunity/affirmative action institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran.
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawaii may be viewed at: http://ope.ed.gov/security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10A of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.