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Instructional and Student Support (Financial Aid Mgr)
Position Number:
Hiring Unit:
Hawai`i Community College
Date Posted:
March 14, 2017
Closing Date:
April 11, 2017
Additional Salary Information:
PBB, minimum $4,196.00 per month
Full Time/Part Time:
Full Time

Other Conditions:
  • General funded, may begin approximately July 2017, pending availability of funds and actual staffing requirements.
Duties and Responsibilities
  1. OFFICE MANAGEMENT AND ORGANIZATION: Attend Student Services meetings conducted by the Vice Chancellor for Student Affairs (VCSA). Provide oral and/or written updates to keep VCSA abreast of the status or concerns of the Financial Aid Office.
  2. Supervise the Financial Aid Office staff and ensure they have training and professional development aligned with responsibilities and on-going changes.
  3. Evaluate staff on an annual basis.
  4. Use results of audits, unit reviews, and student surveys to evaluate and improve the operations of the Hawaii Community College Financial Aid Office in terms of responding to demand, efficiency and effectiveness.
  5. Use electronic databases for reports and use automated processes for efficient processing in the Financial Aid Office.
  6. FINANCIAL ASSISTANTCE PROGRAM: Administer all federal financial aid grants, Federal Work-Study, and federal loan programs.
  7. Administer the Federal Work-Study program and campus-related student employment.
  8. Administer state and institutional financial aid, as well as other internal and external scholarships.
  9. COMPLIANCE: Prepare accurate and timely proposals for federal, state and external financial aid funds.
  10. Prepare accurate and timely annual and other special reports required by funding agencies.
  11. Interpret, design, implement, and improve system for timely and accurate monitoring of academic progress of financial aid students as specified by federal, state, and campus regulations, guidelines, and policies.
  12. Interpret, design, implement, review, modify, and coordinate the functions of the Federal Work-study Program to ensure compliance with federal, state, and University rules and regulations applicable to student employment.
  13. Coordinate scheduling of campus auditors visit, arrange for adequate and secure work space for auditors, and make database available to auditors to verify their review of files.
  14. Represent the College in responding to questions, findings, and recommendations from federal, state, and University auditors regarding the decisions, practices, organization, an/or any other aspect of the financial aid programs at the College.
  15. Monitor all changes in financial aid regulation that affect campus policy and interpret, develop, implement, review, and modify institutional policies and procedures to ensure compliance with federal and state regulations.
  16. Ensure that the College loan default rate remains low and does not exceed the allowable limit.
  17. Responsible for interpreting financial aid regulation and represent the College in financial aid matters.
  18. Develop, implement, review, and refine office policies and procedures to ensure the efficient and effective administration of all financial aid programs and funds.
  19. APPLICANT APPRAISAL AND AWARDS: Authorize timely disbursement of funds to students.
  20. Develop, implement, review, and revise policies, guidelines, requirements, and procedures for timely and accurate processing of all financial aid applications and requests for financial aid.
  21. Establish, implement, review, and revise policies and procedures to evaluate the accuracy and consistency of information reported on application forms, pursuant to federal verification regulations.
  22. Supervise staff in the analysis of financial aid needs and eligibility for each eligible applicant.
  23. COUNSELING AND INFORMATION DISSEMINIATION: Process financial aid appeal cases.
  24. Design, coordinate, and provide financial aid planning and counseling services to current and prospective students.
  25. With Admissions and Records and Counseling, develop and implement an information program on availability of financial aid programs and application procedures for counselors, faculty, prospective students, parents, and other public groups.
  26. Responsible for maintaining current information on the Financial Aid website.
  27. INSTITUTAIONAL SERVICES & OUTREACH: Serve as a resource person to all areas of the college and community regarding the activities of the Financial Aid Office.
  28. Work collaboratively with all offices and programs on campus whose services impact students and their financial aid.
  29. Chair or serve on college committees. Co-Chair scholarship committee.
  30. Attend statewide financial aid meetings as a College representative and attend workshops and training to stay current with financial aid regulations and policies
  31. Monitor and advertise the awarding and disbursement of awards to ensure these awards benefit students and support Strategic Enrollment Management.
  32. Administer the Financial Aid component of the dual enrollment programs.
  33. Administer the utilization of student financial aid information systems.
  34. Coordinate activities that support First Year Experience initiatives, such as, FAFSA completion, student financial planning, financial literacy education, and scholarship and other funding options to promote student success.
  35. Other duties as assigned
Minimum Qualifications
  1. Possession of a baccalaureate degree in Business Administration, Finance, or related field and 4 year(s) of progressively responsible professional experience with responsibilities for managing financial aid office operations; or equivalent education/training or experience.
  2. Considerable working knowledge of principles, practices and techniques in the operation of a financial aid office, and computer processing as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
  3. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with federal and state financial aid regulations.
  4. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
  5. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
  6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
  7. Demonstrated ability to operate a personal computer and apply word processing software.
  8. For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
  9. Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
Desirable Qualifications
  1. Master's degree.
  2. Knowledge of external financial resources for college students.
  3. Grant management experience.
  4. Grant writing experience.

To Apply:
Submit a complete application postmarked by closing date to the Interim Vice Chancellor for Student Affairs, Hawai‘i Community College, 200 W. Kawili Street, Hilo, HI 96720. A complete application includes: (1) Application, UH Form 64B (enter credentials including education, experience, etc.) (; (2) Applicable official graduate and/or undergraduate transcripts(s) awarding degrees from an accredited institution and coursework to date appropriate to this position. Copies of official transcripts are acceptable, however, on-line transcripts, academic record/grade summaries, diplomas or copies of diplomas will NOT be accepted. Original official transcripts are required at the time of hire (in order to be official, transcripts must have the official seal and be mailed directly from the degree-granting institution to name and address where application is submitted. Transcripts may not be stamped as issued to student or as a student copy); (3) Detailed statement outlining how you meet each minimum (and desirable, if applicable) qualification; (4) Names and phone numbers of three (3) references familiar with your job performance; and (5) Resume. Letters of recommendation are welcome. Original signature is required on application. All requested documents/information become the property of the college. No electronic submissions or faxes will be accepted. Failure to submit all required documents shall deem an application to be incomplete and will not be considered. Separate application and documents must be submitted for each position applying for. All minimum qualifications must be met by the closing date.
  1. Interim Vice Chancellor for Student Affiars
  2. Hawai`i Communtiy Colleg
  3. 1175 Manono Street
  4. Hilo, HI 96720
  1. 808-934-2509

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